BIG GIRL MONEY/HUNEYFIRE TRUCKER HAT

Return & Exchange Policy

At HuneyFire, we take pride in the quality of every piece in our Big Girl Money HuneyFire Collection. Each item is carefully inspected and photographed before leaving our facility to ensure it meets our standards.

All Sales Final

All items are final sale. We do not offer refunds.

Exchanges & Store Credit

We offer store credit or exchanges only under the following conditions:

• Item must be damaged or defective upon arrival

• Request must be submitted within 48 hours of delivery

• All requests must be approved before any return is made

• Once approved, you will receive instructions for exchange or store credit

Please allow up to 72 hours for approval response

How to Request an Exchange

To request an exchange, email us at:
HFMERCH@HUNEYFIRE.COM

Include:

• Your order number

• Clear photos of the item

• Description of the issue

Condition Requirements

To be eligible for exchange:

• Item must be unworn, unwashed, and in original condition

• Item must have no signs of wear, damage, or alteration

• Must be returned in original packaging (if applicable)

Non-Eligible Items

We do not accept exchanges or issue store credit for:

• Incorrect sizing or fit

• Change of mind

• Normal wear and tear

• Items reported after 48 hours of delivery

Additional Notes

• HuneyFire reserves the right to deny any exchange request that does not meet the above requirements

• Customers are responsible for return shipping costs unless item is confirmed defective

• We are not responsible for lost or stolen packages once marked as delivered

Agreement to Terms

By completing a purchase, you agree to all terms listed in this Return & Exchange Policy.

Shipping Policy

At HuneyFire, we are committed to getting your Big Girl Money HuneyFire Collection to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays).

Please note:

• Processing time is separate from shipping time

• Orders are not shipped the same day they are placed

Shipping Time

Once your order has been processed and shipped, delivery typically takes:

• Domestic (U.S.): 3–7 business days

• Shipping times may vary depending on carrier and location

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking to update.

Delays

HuneyFire is not responsible for shipping delays caused by:

• Carrier delays (USPS, UPS, FedEx, etc.)

• Weather conditions

• High volume periods (holidays, launches, promotions)

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

HuneyFire is not responsible for:

• Packages delivered to incorrect or incomplete addresses provided by the customer

Lost or Stolen Packages

Once a package is marked as delivered, HuneyFire is not responsible for lost or stolen items.

If you believe your package is missing, please contact the shipping carrier directly.

Order Issues

If you experience any issues with your order, please contact us within 48 hours of delivery at:
hfmerch@huneyfire.com

Agreement to Terms

By placing an order, you agree to all terms outlined in this Shipping Policy.

Pre-Order Policy

Our pre-order window for "Big Girl Mpney/HuneyFire merch, is open from May 29 through June 11.

All items are made to order. Once the pre-order period closes, production will begin.

Please allow:

• Up to 7 days for processing

• Up to 7 days for shipping

Orders are expected to begin shipping on or around June 26.

You will receive a confirmation email with tracking information once your order has shipped.

Thank you for your patience and support, we’re so excited for you to receive your pieces!

BIG GIRL MONEY / HuneyFire Merch FAQ

When will my order ship?

Please allow 7 business days for processing and 7 business days for shipping after your order has been fulfilled. During pre-orders and launches, shipping times may vary slightly due to high demand.

What is a pre-order?

A pre-order allows you to purchase exclusive merchandise before it officially ships. This helps us prepare inventory and make sure everyone gets access to limited drop items.

When does the BIG GIRL MONEY pre-order close?

Pre-orders remain open through June 11th at 11:59 PM PST unless sold out earlier.

Will I receive tracking information?

Yes! Once your order ships, you will automatically receive a tracking number by email.

Do you offer refunds or exchanges?

Due to the limited nature of our merchandise drops, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery.

Do you ship internationally?

Currently, shipping availability may vary depending on location. International shipping rates and delivery times are calculated at checkout when available.

How should I wash my merch?

For best results, wash inside out in cold water and tumble dry low or hang dry to preserve print quality and softness.

Will items restock after they sell out?

Some items may restock, but many BIG GIRL MONEY drops are limited edition and may not return once sold out.

How can I contact customer support?

For order questions or support, please contact us through the contact form on our website or through our official HuneyFire social media pages.

How can I stay updated on new drops and music releases?

Follow @HuneyFire on social media and subscribe to our email list for exclusive merch drops, music releases, behind-the-scenes content, and tour updates.